Frequently asked questions

Send an enquiry from the package page, message us on WhatsApp or call. We confirm availability, send a quote, and your booking is secured once the deposit is paid.

By M-Pesa or bank transfer. A deposit secures your booking and the balance is due before travel. Full payment details come with your quote.

Most packages are priced per person sharing a room. Single rooms, children’s rates and group discounts are available — ask us for a quote.

It depends on the package and the hotels or airlines involved. We send the exact terms with your quote so you know them before you pay.

For trips outside Kenya you need a passport valid for at least six months, and some destinations require a visa or electronic travel authorisation. Requirements change, so we confirm what applies to your nationality when you book.

Some destinations ask for a yellow fever certificate. Speak to a travel clinic or your doctor at least a month before you travel.

Yes. We strongly recommend insurance that covers medical emergencies, cancellations and any activities you plan, such as hiking or rafting.

We send a packing list with your booking. For safaris: neutral colours, layers for cold mornings, a hat and sunscreen. For hikes: broken-in shoes and a rain jacket.

We work with licensed guides, drivers and accommodation we know. Your guide briefs you on local advice, and we’re reachable throughout the trip.

Yes — tell us when you book and we pass it to every hotel and camp on your trip.

Yes. We handle transport, entry permissions, meals and supervision ratios, and can invoice the school.

Yes — from a day of rafting or hiking to a weekend retreat. We can invoice your company.

Usually, yes. The size of the discount depends on the group size and dates.